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YOUR FEEDBACK 

We receive lots of amazing feedback about our unique, personalised crate gifts and we love sharing it with you. We're constantly striving to improve and with your help we have become better, there are some lovely examples below and you can find lots more on our blog. 
We receive lots of amazing feedback about our unique, personalised crate gifts and we love sharing it with you. We're constantly striving to improve and with your help we have become better, there are some lovely examples below and you can find lots more on our blog. 
 
We love getting feedback, if you'd like to help us improve what we do please tell us what you do and don't like about our products, web site or service. If you do find time to help us then we will make it worth your while ;o) 
 
Some of your feedback... 
"LOVED LOVED LOVED the customer service. It's not everyday you have a query or an issue and the company go out of their way to resolve it! Also I have to admit that I have fallen in love with my green crate on wheels!! Wheels are brilliant, really manoeuvrable and nicely put together! GREAT PRODUCTS!" 
 
"Can we please extend our sincere thanks and appreciation for the brilliant crate that got delivered to us for our colleague Lisa’s birthday – she absolutely loves it! I was especially impressed that you kindly expedited delivery at no extra charge so we could get it yesterday and set up her desk this morning with it having pride of place. These crates are a brilliant idea and we’re already thinking of other opportunities for friends and family events to include your creative boxes." 
 
“Thank you so much for the beautiful memory box which arrived today. I ordered a wedding now with a photo on for my Daughter's first anniversary. The service was excellent and very fast, I transferred the jpg at 5pm yesterday evening and I had the beautiful box by lunchtime today! I can't wait to see their faces when they open it! I haven't wrapped it yet as I can't stop looking at it! I would recommend you to all my friends. Thank you again.” 
 
"Your website is user friendly, and the ordering process is straightforward. That's twice I've ordered memory boxes with photo and each time the quality of the product has been very good. Very please all round." 
 
"Thank you very much to the Plantabox team. The crate was ordered as a gift and that gift has exceeded my expectations...it is beautiful. The picture provided has been applied and finished beautifully. I am very happy with my purchase and will have no qualms about recommending your company to others. Thank you very much." 
 
"Would like to say a huge thank you for your very prompt reply and delivery. Your customer care and relations is second to none, and would like to congratulate you on your excellent service. There are a few companies trading that could learn a lesson from you. I hope we get the opportunity to spread the word." 
 
"Thank you so much for the wonderful crate, this was bought for my parents as one of the presents for their 25th Wedding Anniversary. Everyone that has seen the crate has said "what a lovely gift" and I know that my parents will love it. Looking forward to seeing the sea of yellow flowers when they bloom. Please thank each and every person that has made this for my mum and dad and to the delivery driver who left it in a safe place for me, I will be ordering from you again." 
 
"It's here and it is just perfect, exactly as I expected it would be! I really appreciate all your hard work in achieving such a brilliant end product - thank you so much. Also to your art department; they deserve special thank you for being so willing to think "yes, we can do that" before they said an automatic 'no'. I'm going to be singing the praises of Plantabox for many months to come." 
 
"This is the third crate I have purchased and I have been extremely impressed with each one. The website is easy to use, the delivery is faultless and the crate itself is perfect for a personalised, unique gift. I could even track my parcel on the morning of delivery so I could plan my day knowing what time it would be delivered and even the driver's name. I have recommended this website to family and friends." 
 
"I would like to say how pleased I was with the recent, first, personalised crate. The finishing touch by the gift card on the side, the printing was to a high standard and the inner liner to take care of the ice, all fantastic and thoughtful. The gift was for my husband and he was also delighted with his beer crate, which was full of beer when he unwrapped it." 
 
"I recently purchased a personalised anniversary crate for my parents Ruby Wedding Anniversary. They were delighted and are still deciding where to put it to give it pride of place! I rarely give feedback but was compelled to do so with Plantabox. Their service was brilliant, the gentleman I spoke to on the phone was fantastic, really helpful and efficient. The product also did not disappoint. The writing is clear, the crate is very well made and it was delivered next day without any hitches or delay. Thank you Plantabox, I will definitely be purchasing from you again!“ 
 
"Made with care and attention to detail. Well painted also. But one of the most important things was that the packaging and corner protection was good, so it arrived in perfect condition. Looks Brilliant now planted, and there recipients were thrilled. Thank you for sending something better than I expected, a pleasant surprise these days when shopping on the web." 
 
"I am absolutely thrilled with the tall planter I ordered. I loved the personalisation that we were able to do. Makes the gift much more special. Grandad will love his special present from his little boy! Excellent service and excellent delivery. Well worth the money and very well made. Can't fault you one bit. I'm sure I'll be back for another order very soon!" 
 
"A belated thank you for the order we recently received. It was delivered as promised and my late amendment to the delivery instructions found its way through to the driver in time." 
 
"The crates are great, just as advertised and the lettering on the sides is good quality and professionally applied. The way in which they were packaged was also very professional and it was a really nice touch to receive an extra personalised box for the large order. Many thanks for a job well done. I will be back in the future." 
 
"Great product! Really loved being able to personalise it and add things like stars! Easy to order and super quick delivery. Really pleased with it and will definitely be recommending to others!! Thank you." 
 
"I ordered to crate with wheels as an anniversary present for my parents. It arrived exactly as instructed, communication was excellent! The product is better than expected and I'm really pleased I added the crate lid, it can now also make a brilliant storage box over the winter. Really lovely, have recommended it to all my friends! I'm over the moon!" 
 
"Absolutely delighted with the Record Storage crate and customer service - from ordering to delivery, so quick too! I was looking for something individual and unique for a gift and Plantabox crates certainly are that. Seriously impressed with everything from the friendly/quick replying team to a query I had, to the quality and beautifully painted/stencilled crate I received so super quick after ordering - you can't ask for better than that. A really big thank you to all the team." 
 
"I am very, very pleased with the gift - it is of very good quality and I think is great value. I can't wait to give it to my friends on their wedding day. The gift was also delivered promptly. I would definitely order again from you." 
 
"I would just like to take this opportunity to thank everyone at Plantabox for my amazing boxes which arrived today. Your customer service is second to none and I have been impressed with your company throughout." 
 
"The service I received was exceptional, helpful & when the product arrived I was reduced to tears by the beauty of it, when I gave it to my friend for her Birthday she cried too, it was so beautifully made & a truly unique gift to treasure." 
 
"I gave the apple crate planter to my elderly aunt for her birthday. She was absolutely thrilled not only with the gift itself which she said she'd never seen anything like before, but also with the delivery service." 
 
"I have bought this as part of my wife's Xmas presents. She is extremely difficult to buy for but her one great love is gardening so this will be warmly welcomed on the 25th! An unusual present and very sturdily made." 
 
"Thank you, thank you for the gorgeous boxes! They arrived so quickly, in perfect condition and they are nicer than I imagined. The recipients will be delighted." 
 
"I received the Plantabox bought as a present today and thought I would tell you how pleased I am with it. It is so strongly constructed and makes a wonderful long-lasting present. I have ordered another for my son in Derby which is going direct to them and I know they will be really pleased with their present this year. Thank you!" 
 
"Received my two large apple crates, personalised for my parent's 70th birthday (present from all the grandchildren) and they are totally fantastic! Great quality, sturdy and far, far better/ lovelier/ wonderful than I could have imagined! Thanks so much (and super speedy delivery too!). Many many thanks." 
 
"We’re really pleased with our crates - thank you very much. Looking forward to planting them up & adding some colour to our garden. Delivery was also very efficient." 
 
"Bought this for my parent’s Golden Wedding anniversary. I wanted something 'different', personal but also useful, and this succeeded on every count! They were absolutely delighted with it!" 
 
"We have just received this crate, personalised with our wedding date and names for our Silver anniversary. It is lovely quality, large in size and makes a wonderfully thoughtful gift. We are over the moon." 
 
"We bought the large planter crate to say thanks to our parents for their support with our wedding plans. Gardening is their number 1 passion and so this gift is ideal!! We had our names and the date of our wedding on there as a reminder to them of the reason it was bought for them. They are going to be so excited to receive it!! We cannot wait to see their face. Great size, Great writing and well packaged. Thank you!!!" 
 
"My sister and I bought this for our Parents anniversary, we'd hunted high and low and couldn't find anything 'different' till we found this site. Both parents are keen gardeners and we loved this idea, parents thought it was great and really unusual. It now takes pride of place in their garden. Super fast delivery and well packaged." 
 
"Bought as a Ruby Wedding anniversary present for my parents who both loved it, giving it pride of place in the garden! The crate is well made and the writing is clear. An excellent gift to mark that special occasion." 
 
"Bought for friends Golden Wedding and they were really delighted and have never seen anything like this before." 
 
"The Plantabox we ordered is lovely! We are so pleased with it. It's a present for our parents ruby wedding anniversary and we know they will absolutely love it. Thank you!" 
 
"I loved the size of the box and the general idea. My husband has his football bits all over the house and he can't really see or appreciate them so this way I'm happy as they are all on one tidy place, and he is happy as he can see them all together. The box is a really good size and we can fit lots of things in." 
 
"I absolutely loved the crate I ordered for my sister's graduation...I saw the product last minute and needed next day delivery before midday and it arrived promptly. The personalised crate was a wonderful gift and a brilliant centre piece on her dessert table! Thank you." 
 
"The garden crate was well packaged, easy to order and there is a great choice of colours. Its just lovely. We have one in our garden which we ordered from you a couple of years ago and its weathered beautifully. Everyone admires it. My latest purchase is for fathers day and I know he will love it. We have dressed it up with a solar light and some lavender. The little blackboard sets it off. Great product, great service. Thanks!" 
 
"Really well made crate and clear and defined personalisation. Good workmanship went into the crate! 
Paid extra for express next day delivery. And received it on time, get updated through the dispatch and delivery phase." 
 
"The windowsill box I got was absolutely beautiful, well made and finished to be bright but natural. It made a lovely 50th birthday present for my dad who has always loved gardening and owning an allotment but rarely finds the time to do so now. Because the seeds that came with it weren't planted yet it meant other family members could join in and buy already grown herbs and flowers to go in it too. Delivery was quick and there were regular email and text updates which were a big help." 
 
"The final finish is incredible. The choice of colours was much better than I thought. I like the options for wheels, lid, hessian etc. Delivery was very quick and communication superb." 
 
"My brother-in-law and his wife will be delighted with their Golden Wedding Anniversary gift, I am sure. It is our 50th wedding anniversary next year and I just hope someone has the same idea for a gift for us - I may well start dropping a few hints now! Thank you so much." 
 
"I loved everything about my gardening box everything is perfect. My 2 year is extremely excited to finally have his own plants to look after." 
 
"It's perfect! Just what I needed for some of my vinyl record collection."