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Feefo Platinum Trusted Service Award 2020

Posted on 22nd January 2020 at 13:43
 
Plantabox receives Feefo Platinum Trusted Service Award 2020 
 
22 JANUARY 2020, Plantabox has won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. 
 
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service. 
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All our Plantabox products are hand-made and personalised for you! 
 
Just to keep you informed. 
 
With Brexit now a reality, we are starting to experience some issues with deliveries to European countries, especially Ireland. A number of packages, sent via our courier DPD, have been returned by customs with no comments or instructions to enable us to correct paperwork and enable the delivery to proceed. We are doing our best to rectify this. 
 
We also want to make customers aware that in some cases, where a delivery is successfully made into Europe, an additional customs charge may be applied. We are afraid that we are unable to influence this charge, and being a small company, we are unable to refund these additional costs. 
 
To discuss an order, or if you have questions, please email sales@plantabox.co.uk 
 
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