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Posts from January 2021

Plantabox has won the Feefo Platinum Trusted Service award 2021. An independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. 
 
This is our second year as Platinum Trusted Service Award Winners and after such a rubbish year in 2020, it is just fantastic to hear back from our customers (you) and have the teams efforts recognised - many, many thanks and congratulations to the Plantabox team 🙂 
 
All our Plantabox products are hand-made and personalised for you! 
 
Just to keep you informed. 
 
With Brexit now a reality, we are starting to experience some issues with deliveries to European countries, especially Ireland. A number of packages, sent via our courier DPD, have been returned by customs with no comments or instructions to enable us to correct paperwork and enable the delivery to proceed. We are doing our best to rectify this. 
 
We also want to make customers aware that in some cases, where a delivery is successfully made into Europe, an additional customs charge may be applied. We are afraid that we are unable to influence this charge, and being a small company, we are unable to refund these additional costs. 
 
To discuss an order, or if you have questions, please email sales@plantabox.co.uk 
 
If you visit our website www.plantabox.co.uk or www.furniturecrates.com you can see our wonderful products and sign-up to our Newsletter 
 
Or visit our Facebook pages for regular updates and offers. 
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